FAQs

FAQs Brisbane Rosalie Paddington

Find your answers here!

We have put together a list of questions we often get from our patients, which might make your visit and treatment here at Crookes & Jenkins a little bit smoother. If you find your question is not answered here, we would be happy to assist you in any way we can. Contact us /contact-usto talk to one of our friendly members of our team.

Like a lot of treatment related questions, the answer to this one is dependent on the services that you require.

We recommend patients who are visiting for the first time have a full oral health assessment, so your dentist can identify all of your treatment needs.

These may be as simple as a visual assessment with a mirror and probe, or you may require more specialised tests such as dental radiographs (X-rays) or assessments to determine the quality of your saliva and health of your gums.

Often (and especially if there is not a complex treatment to plan) the dentist may also recommend that you get a professional clean on this first visit. This depends on what procedures are requested and performed.

Sometimes patients present to us for the first time with a dental crisis. In these circumstances we will do everything in our power to treat your primary need and get you out of pain. We recommend that you then schedule a time for a complete oral health assessment as discussed above.

Your daily routine should include taking care of your oral health. By maintaining good oral health and hygiene you can prevent gum disease, tooth decay and even, in severe cases, bone loss.

Dental studies have revealed some startling new reasons to keep brushing and flossing every day – if your oral health wasn’t enough. There have been suggestions of an association between oral infections such as gum infections and poorly controlled diabetes, cardiovascular disease and preterm labour and birth.

Your mouth is essentially a window into the health of the rest of your body. It can be a helpful vantage point in distinguishing the early signs of systemic disease. If your oral health wasn’t a big enough reason to take good care of your mouth, the relationship between your oral health and overall health should be.

Absolutely!  We take special care to foster a caring relationship and environment for children and believe that most children actually look forward to visiting us.

Ideally, as soon as the first two teeth come through. This will allow your dentist to check that the teeth have formed correctly and to give valuable advice about a whole range of dental health issues related to children.

An early start to dental visits also helps the dentist and child begin to form a relationship based on trust. One of the saddest things we sometimes encounter is when a child’s first visit to the dentist is motivated by toothache or dental trauma.

It is difficult for a child suffering from pain or trauma to separate this from the treatment environment if they have not had positive non-threatening experiences beforehand.

“By two is too late” was a catchphrase used by the American Dental Association in a campaign targeted at reducing childhood dental disease and encouraging early intervention.

At Crookes & Jenkins Dental, we ensure universal precautions are undertaken in regard to infection control for all dental procedures. This means that we use the highest level of protection against cross contamination, regardless of whether you are sick or not.

The only consideration you may have is for your own comfort during the procedure. If you can comfortably lie in the dental chair, and can breathe easily with your mouth open, then we are happy to see you.

The dentists at Crookes and Jenkins will take x-rays early in your patient-dentist relationship. This will help to examine and record your oral health. X-rays can see into the hidden areas a simple check-up may not see.

The dentist can also compare older x-rays to newer x-rays for changes than may occur between appointments.

Most adult patients should have a batwing x-ray (full x-ray) every year. Those who are at risk for dental diseases like tooth decay may need them more regularly.

From our perspective, we cannot provide an accurate diagnosis, even for a simple cleaning, without x-rays. We want to give our patients the best care possible. Without x-rays there is a lot we can miss, including gum disease and abscesses.

Dentistry has come a long way since the days of barbershop dentistry, where a bottle of rum was the local anaesthetic. The best way to avoid dental pain is to ensure you maintain good oral hygiene and have regular check-ups, but sometimes more invasive treatment can be necessary.

Through the use of modern day anaesthetics, dental treatment is rarely uncomfortable while you are attending. Some procedures may take a little time to heal, but your dentist will be able to recommend or prescribe medication to manage any post treatment discomfort.

Yes – but please advise us that you will need this service at the time of your booking so that we can ensure we are adequately prepared for your visit.

As part of our service to you we do provide HICAPS facilities. If your health fund is a participating member, our reception staff will be able to submit a claim to your health fund on your behalf.

Your health fund’s contribution will be credited to your invoice so you only have to pay your co-payment towards your treatment. You will need to bring along your membership card so that we can process the transaction.

In recent years health funds have begun to introduce preferred provider schemes into Australia. These schemes are essentially a contract with the dentist (or service provider) to provide certain services for a fixed fee (usually discounted) in exchange for advertising and marketing benefits from the health fund.

Our experience of preferred provider schemes overseas has essentially taught us that they tend to lead to limited patient choices and services, use of cheaper and inferior materials and treatment options. We feel the advantage of being on the health funds marketing lists is not worth this compromise and for these reasons we have chosen not to join these schemes. This decision has not been made lightly, but out of a deep concern for the long term wellbeing and freedom of choice for our patients.

Crookes & Jenkins Dental operate independently from all health funds.

Our practice provides dental services that are appropriate to our patients’ needs for which we charge a fair fee and represent excellent value for service.

There is limited parking available for our patients at the rear of the building – please do not obstruct the driveway / easement to our neighbours property. There is also plenty of parking, both on and off street, available in the village vicinity if you intend to do some shopping.

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